Shipping Policy
At ShoeSenseHandcraft, we aim to make your shopping experience as smooth as possible. Here's what you need to know about our shipping process:
Processing Time:
- Once you place your order, we start preparing it right away. This usually takes 1-2 business days.
Shipping Time:
- After processing, delivery typically takes 6-7 business days within Pakistan. We'll provide you with a tracking number so you can monitor your order's journey.
Shipping Charges:
- We offer free shipping on all orders over PKR 5,000. For orders below this amount, a flat rate of PKR 200 applies.
Cash on Delivery (COD):
- For your convenience, we offer COD services across Pakistan. Please ensure someone is available at the delivery address to receive and pay for the order.
Order Confirmation:
- After placing your order, you'll receive a confirmation email or SMS with your order details. If you don't receive this, please check your spam folder or contact our customer support.
Delivery Areas:
- We deliver to all major cities and towns in Pakistan. If you're in a remote area, delivery might take a bit longer. We'll inform you if there are any expected delays.
Order Tracking:
- Once your order is shipped, we'll send you a tracking number. You can use this to check the status of your delivery on our courier partner's website.
Undelivered Packages:
- If a delivery attempt is unsuccessful, our courier will try again. If the package remains undelivered after multiple attempts, it will be returned to us. We'll contact you to arrange a reshipment or refund.
Contact Us:
- If you have any questions or need assistance, feel free to reach out to our customer support team at Email or Whatsapp. We're here to help!
Thank you for choosing ShoeSenseHandcraft. We appreciate your trust in our handcrafted casuals, slippers, loafers, Peshawari sandals, and premium chapals.